We ship through registered and trusted courier partners for orders within India as well as overseas. For shipping timelines, please refer to the product descriptions page for each product.

*Please note that Saturdays, Sundays, and Public Holidays are not set as working days for standard deliveries.
*For sale related policies, please refer to our Sale T&C’s
**On all domestic or international SOUK orders, shipping rates will be directly communicated to the customer by the nimmit creation pvt ltd team. The above shipping rates do not apply to SOUK products.

DOMESTIC SHIPPING

• We offer free shipping for all domestic orders.
• The deliveries are dispatched to the shipping address recorded at checkout.
• All orders are processed from our warehouse in Mumbai, Maharashtra, India
• Free shipping does not apply to furniture and chandeliers

INTERNATIONAL SHIPPING

• For international orders, Flat fee of USD30/ GBP30/ SGD40 is charged depending on the currency you are shopping in.
• Duties & Taxes for international orders are not included in the stated product price. Duties & taxes will apply as per the rules of the shipping destination and will be borne by the customer over and above the shipping charges paid at checkout.
• These fees are typically assessed by the destination country at the time of import. The rates vary depending on the country and the type of product, and therefore cannot be pre-determined or communicated by the brand. We recommend checking with your country’s customs office, or with the carrier, in advance to estimate any potential costs.
• Any documents required by the local authorities (residing country) for customs clearance, will have to be arranged by the customer. In case of unavailability of the document, if the delivery of the order is denied by the local airport authorities, nimmit creation pvt ltd will not be liable for any refund
• You will need to pay the applicable duties, taxes, and any import clearance service fees directly to the carrier (e.g., UPS, FedEx, DHL) upon delivery. An invoice will be issued to you by the carrier for these charges.
• International orders are not eligible for cancellations, returns, exchange/size exchange, refunds or credit note. However, if you face any issues such as receiving a damaged, defective, incorrect, or missing product, please write to us at our email id within 48 hours of receiving the order, along with supporting product images. We will be happy to issue a credit note or refund in such cases.
• In the event of delivery failure due to the customer’s unavailability or refusal to accept the delivery, nimmit creation pvt ltd assumes no responsibility for refunds or additional charges for re-attempted delivery. The order will be considered abandoned by the courier company.
• The deliveries are dispatched to the shipping address recorded at checkout.
• Although we aim to deliver the order as per the timelines mentioned in the order confirmation, delays due to custom clearance processes in the destination country are not in our control.
• All orders are processed from our warehouse in Mumbai, Maharashtra, India

TRACKING AND DELIVERY

• Post shipping, the details of tracking number and information of the shipping agency will be shared via email.
• Orders can be tracked using the consignment/tracking number on the shipping partner’s website.
• The order status can also be tracked on nimmit creation pvt ltd website footer “Order Status” link under “Customer Assistance.”
• Our delivery partners will attempt to deliver the package three (3) times before its returned to us. In case it is returned to us after 3 attempts, no refunds will be entertained. Please refer to our Return & Exchange Policy for more details.
• Please ensure the complete shipping address including zip code and a mobile number to ensure hassle free delivery.
• In case of failure to deliver due to incorrect details, no refunds will be entertained. Please refer to our Return & Exchange Policy for more details.

MODES OF PAYMENT

• For Domestic orders, we accept all major debit & credit cards (including Mastercard, Visa), Net Banking options across major banks as well as recognized Wallet & UPI options.
• For all International transactions, we accept major Credit Cards (including Mastercard, Visa)
• Please Note: As per RBI regulations in India, all credit and debit cards issued in Indian Territory cannot be used for transactions in international currency by default unless overridden by the card holder explicitly with the bank.